Maintenance of the building’s HVAC, electrical, plumbing, lighting and other mechanical systems is performed by the engineering staff or vendors contracted by the Building Management office. We will do everything practical to keep the Building well-maintained and running efficiently; however, your assistance in this area is appreciated, as we may not be aware of the item of concern in the Building or on the grounds. Please do not assume that another tenant has reported the issue.
We ask that each Tenant confirm or provide a list of personnel authorized to place both billable and non-billable service requests into the web-based work order system, “360 Facility”. If we do not receive a list, then Building Management will assume the person entering the request has been authorized to do so and Building Management will proceed with request or repair, including if it is billable item.
Each Tenant should review their lease for a list of items that they are responsible for per their lease. Our engineering team or one of our Building’s vendors may also be able to assist Tenants with other repairs to their premises which are outside Landlord’s scope of services per the lease. To inquire about or schedule these services, please contact the Building Management office. Again, please see the “Billing Rates - Service Requests” document located on the "Forms" page (click here) for the current list of charges. These charges are subject to change without notice.
Please note: If Tenant elects to proceed with the repair themselves using an outside vendor, the Building Management office must be notified, in advance, of the work being completed. All vendors need to provide the Building Management office with the proper insurance requirements and adhere to all Building rules and regulations. In addition, Building Management office will make arrangements for their access into mechanical and telephone rooms or other Tenants’ premises, if applicable. Tenants may not perform work themselves without the proper applicable license(s), proper permits and required insurance.