Sample - Tenant Emergency Response Team 

A succesful EAP depends on a well trained and prepared Emergency Reponse Team.  Each member of the Emergency Response Team should be fully briefed on all emergency procedures and will direct fellow employees, contractors, and visitors in emergency situations.


 These tenant representatives should be:

  • Individuals who are constistently on the premises during regular business hours.  
  • Where there is a multi-tenant floor, wardens should be chosen by each floor.
  • All Memebers should be assigned suites / departments in advance to assure that an adequate number will be available to perform the assigned duties, should an emergency occur.  
  • Alternates should be assigned in advance for each position, with an emphasis on persons or departments that are least likely to overlap schedules for meetings and events located outside of the office, helping to ensure that a member of the Response Team is available during an Emergency. 
  • Be sure all employees know who your Emergency Response Team members are and update them if there are changes in personnel.


The following sections contain descriptions of recommended positions for a Tenant’s Emergency Response Team:

  • Sample - Tenant Emergency Action Plan (EAP)
  • Sample - Emergency First Aid Kit
  • Sample - Tenant Emergency Response Team

SAMPLE Emergency Kit
It is recommended that you have, at minimum, the following items available labeled as First Aid/Emergency Supplies Kit in your tenant space and familiarize your employees the location of these supplies. 

Tenant Emergency Action Plan & Response Teams

It is the responsibility of each tenant to have its own Emergency Action Plan & Response Team in place.  We recommend that you update it and review it with staff, especially new hires, regularly and not less than annually. It is imperative that your staff be familiar with who is on your Tenant Emergency Response Team, including alternates, and the Building emergency exits including those alternates as their primary exit route may not be safe.  Remember, BEING PREPARED can save lives.  


Tenants should conduct in-house company training and emergency evacuation drills regularly. Building Management is available to assist with presentation and drills upon request. Each tenant should forward and review their company’s emergency response plan to Building Management.

  • First Aid Kit

  • Rubber Gloves, in case of blood/bodily fluids

  • Heavy Gloves, in case of broken glass

  • Cell Phone and Calling List

  • Bottled Water

  • Transistor Radio with Extra Batteries

  • Blanket(s)Weather Radio with Extra Batteries

  • Hat or Vest to identify persons in charge

  • Flashlights with Extra BatteriesWhistle (signal for help)

  • Copy of Tenant Handbook and Company’s Internal Emergency Procedures

SAMPLE TENANT EMERGENCY ACTION PLAN (EAP) 

Areas to be covered should include but are not limited to: 

  • Review the Building recommendations for Emergency Procedures and Tenant Handbook regularly as information may change periodically. 

  • Participate in Building emergency drills; fire, severe weather, other, or coordinate your own drills with Building Management. 

  • Create a Tenant’s Emergency Response Team, and assign personnel to positions on including alternates. The Tenant Emergency Response Team should be familiar with emergency procedures and trained to ensure that your staff is full evacuated during severe weather, fire or other Building emergencies.  

    • Identify who will be the Emergency Warden(s) - the primary point of contact with Building Management Office and First Responders, and responsible for the coordination of the evacuation of your premises, ensuring all employees, contractors and guests have been safely evacuation. 

    • Identify any Persons Requiring Assistance, and their Aides, and communicate regularly with Building Management regarding how this person(s) will be evacuated in the event of an emergency 

    • Compile and maintain a list of your staff members and Building Management personnel’s emergency telephone numbers​ and email addresses. 

  • Post Floor Evacuation Maps in visible areas throughout your premises.  Make sure staff, contractors, and guests are aware of optional exits.

  • Designate Safe Area of Refuge for staff, including alternates, whether for severe weather, Building evacuation, or for your business continuity plan.  

  • Design a system of how staff will be accounted for once they reached their Safe Area of Refuge and how tenant will communicate this information to First Responders and Building Management. 

  • ​Educate employees on where they can find Company and/or Building Emergency communication information. 

  • Train Receptionist or switchboard operators on proper emergency procedures. Maintain a bomb threat checklist at

  • your receptionist desk. 

  • Have a first aid kit and AED kit within premises and assign personnel to oversee replenishing it on a regular basis. 

  • Provide First Aid, CPR and AED training for personnel.  

  • Inspect premises for safety hazards regularly. 

  • Prepare a Business Continuity Plan in the event that your staff is unable to return to premises or resources such as power is limited.

ATRIA CORPORATE CENTER